Customer Service Representative
2 days ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional service to our members, ensuring a positive and welcoming experience at our fitness centers.
Key Responsibilities:- Provide exceptional customer service to members, responding to their needs and concerns in a timely and professional manner.
- Manage front desk operations, including checking members in, processing transactions, and maintaining a clean and organized environment.
- Assist with membership sales, promotions, and events, ensuring a high level of customer satisfaction.
- Collaborate with other team members to achieve sales and customer service goals.
- Participate in ongoing training and development to enhance skills and knowledge.
- High school diploma or equivalent required.
- Previous customer service experience preferred.
- Excellent communication and interpersonal skills.
- Ability to work in a fast-paced environment and adapt to changing situations.
- Physical ability to stand for long periods and lift up to 50 pounds.
- A competitive hourly rate of $12.00.
- A comprehensive benefits package, including medical, dental, and vision insurance.
- A 401(k) and Roth retirement savings plan.
- Opportunities for career growth and development.
We are an equal opportunity employer and welcome applications from diverse candidates. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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