Customer Service Representative
1 day ago
We are seeking a highly motivated and customer-focused individual to join our team as a Member Services Representative. As a key member of our staff, you will be responsible for providing exceptional customer service to our members, prospective members, and guests, ensuring an outstanding "Judgement Free" experience.
Key Responsibilities:- Customer Service: Greet members and guests, answer phones, and assist callers with various questions, ensuring a positive and welcoming experience.
- Front Desk Activities: Check members in, tour, and sign up new members, log amenities, and communicate updates and events to members and guests.
- Club Cleanliness and Maintenance: Maintain a clean and orderly front desk area and lobby, perform regular facility cleaning and upkeep, and ensure the cleanliness of exercise equipment and tanning beds.
- Customer Service Skills: Exceptional customer service skills, ability to interact positively and professionally with members and co-workers.
- Experience: Prior customer service experience preferred.
- Education: High School diploma/GED equivalent required.
- Physical Demands: Ability to walk, stand, and perform physical tasks, including lifting up to 50lbs.
- Make a Difference: Contribute to changing people's lives every day by helping us create a healthier Planet.
- Benefits: Medical, dental, vision insurance, PTO, free Black Card membership, 401(K), and more.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
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