Verizon Customer Service Representative
7 days ago
Hiro Solutions is a dynamic consulting firm seeking a skilled Verizon Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complaints, and delivering outstanding results.
Key Responsibilities:
- Provide timely and effective solutions to customer complaints and inquiries
- Build rapport with customers to establish trust and open communication channels
- Maintain a positive and empathetic demeanor in all customer interactions
- Stay up-to-date with product and service knowledge to deliver expert advice
- Document customer interactions and escalate requests as needed
Requirements:
- At least 1-2 years of experience in customer service, sales, or client-facing roles
- Excellent communication and interpersonal skills
- Ability to work in a fast-paced environment and prioritize multiple tasks
- Positive attitude and a solution-oriented mindset
About Hiro Solutions:
We are a fast-growing consulting firm dedicated to delivering exceptional results for our clients. Our team is passionate about providing outstanding customer service and building long-term relationships. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.
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