Verizon Customer Service Representative

7 days ago


Le Pontet, Provence-Alpes-Côte d'Azur, United States Hiro Solutions Full time
Job Title: Verizon Customer Service Representative

Hiro Solutions is a dynamic consulting firm seeking a skilled Verizon Customer Service Representative to join our team. As a key member of our team, you will be responsible for providing exceptional customer service, resolving complaints, and delivering outstanding results.

Key Responsibilities:

  • Provide timely and effective solutions to customer complaints and inquiries
  • Build rapport with customers to establish trust and open communication channels
  • Maintain a positive and empathetic demeanor in all customer interactions
  • Stay up-to-date with product and service knowledge to deliver expert advice
  • Document customer interactions and escalate requests as needed

Requirements:

  • At least 1-2 years of experience in customer service, sales, or client-facing roles
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and prioritize multiple tasks
  • Positive attitude and a solution-oriented mindset

About Hiro Solutions:

We are a fast-growing consulting firm dedicated to delivering exceptional results for our clients. Our team is passionate about providing outstanding customer service and building long-term relationships. If you are a motivated and results-driven individual, we encourage you to apply for this exciting opportunity.

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