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Office Administrative Coordinator
2 months ago
This role is integral to providing support within the administrative framework of the organization. The selected candidate will be responsible for facilitating communication and ensuring a welcoming environment for all visitors.
Key Responsibilities
1. Greet and assist children, youth, parents, and other guests in a professional and friendly manner.
2. Manage incoming calls, determine the nature of inquiries, and direct them to the appropriate personnel.
3. Ensure that all visitors properly sign in upon arrival, maintaining security protocols.
4. Monitor the departure of children to confirm that only authorized individuals are permitted to leave the facility.
5. Handle the registration and termination processes for children and youth within the program's database.
6. Utilize the Child and Youth Management System (CYMS) for accurate record-keeping and reporting.
7. Provide comprehensive administrative support, including document preparation, copying, distribution, and correspondence management.
8. Communicate policies regarding fees, waiting lists, enrollments, and program events effectively.
9. Coordinate scheduling for the hourly care program as necessary.
Qualifications
To qualify for this position, candidates must demonstrate:
- Experience in an office environment showcasing administrative and clerical skills.
- Proficiency in using office software, particularly Microsoft Office Suite (Word, Excel, PowerPoint, Outlook).
- Strong customer service and communication abilities.
- Knowledge of grammar and composition for preparing written materials.
- Experience in maintaining automated databases.
Additional Information
This position is part of a pay-banded structure, with potential for additional benefits based on hours worked. Applicants are encouraged to review the provided information kit for further details on the application process and job expectations.