Customer Service Representative

4 days ago


Lexington, Kentucky, United States Progressive Insurance Full time
Job Summary

We are seeking a highly skilled and customer-focused Customer Service Representative to join our team at Progressive Insurance. As a key member of our call center team, you will be responsible for providing exceptional service to our Spanish-speaking customers, handling their inquiries and insurance policy needs with professionalism and empathy.

Key Responsibilities
  • Customer Service: Respond to customer inquiries and resolve issues in a timely and effective manner.
  • Insurance Policy Management: Assist customers with policy reviews, coverage, rates, and billing issues.
  • Claims Processing: Handle claims reports, provide empathetic support, and offer additional products to customers.
Requirements
  • Language Skills: Fluent in Spanish and English (verbal and written).
  • Experience: A minimum of two years relevant work experience or two years post-secondary education.
What We Offer
  • Competitive Pay: $20.25 or $21.50 per hour depending on the role.
  • Bonus Opportunities: Gainshare bonus up to 8% - 16% of eligible earnings based on company performance.
  • Benefits: 401(k) with dollar-for-dollar company match, medical, dental & vision, wellness & mental health programs, and more.
Work Environment
  • Remote Work: Work from home office with a designated workspace free from noise and distractions.
  • Equipment: Computer and internet provided by Progressive Insurance.


  • Lexington, Kentucky, United States The University of Kentucky Full time

    Job Summary:We are seeking a dependable and experienced front office customer service representative to represent The University of Kentucky DME business in a professional and courteous manner in all interactions with patients and other healthcare professionals.Key Responsibilities:Provide exceptional customer service to patients and healthcare...


  • Lexington, Kentucky, United States Domino's Franchise Full time

    **Job Summary**Domino's Franchise is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met and exceeded.**Key Responsibilities:**Operate all equipment and machinery...


  • Lexington, Kentucky, United States YMCA of Central Kentucky Full time

    Customer Service Representative - Job DescriptionWe are seeking a highly organized and customer-focused individual to join our team at the YMCA of Central Kentucky as a Customer Service Representative. The ideal candidate will possess strong communication and interpersonal skills, with a proven track record of providing exceptional customer service in a...


  • Lexington, Kentucky, United States IONOS Inc Full time

    Job Summary:This is a REMOTE position which must be filled with a Kentucky resident. The Customer Service Representative primarily supports IONOS customers with their drag-and-drop website builders through inbound interactions. Additional responsibilities of the position include assisting customers with their online presence, digital marketing tools, and...


  • Lexington, Kentucky, United States Galaxy Amusements & Tech Full time

    Job OverviewWe are seeking highly motivated and customer-focused individuals to join our team as Customer Service Representatives at Galaxy Amusements & Tech. As a key member of our 24/7 call center, you will be responsible for providing exceptional support to our customers via phone and email.Key ResponsibilitiesRespond to customer inquiries and resolve...


  • Lexington, Kentucky, United States Aramark Uniform Services Full time

    Job SummaryAramark Uniform Services is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a professional and timely manner.Key Responsibilities:Provide top-notch...


  • Lexington, Kentucky, United States Johnstone Supply Full time

    Job SummaryWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Johnstone Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service, sales support, and administrative tasks to ensure a positive customer experience.Key...


  • Lexington, Kentucky, United States Mees Tile & Marble Full time

    Job SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Mees Tile & Marble. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, ensuring their needs are met, and resolving any issues that may arise.Key Responsibilities:Customer...


  • Lexington, Kentucky, United States Circle K Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, operating a cash register, and maintaining a clean and organized store environment.Key Responsibilities:Customer Service:...


  • Lexington, Kentucky, United States U-Haul Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a U-Box Customer Care Representative. As a key member of our delivery team, you will be responsible for ensuring that customers receive exceptional service and support with their U-Box container needs.Key ResponsibilitiesOperate a flatbed truck and transport...


  • Lexington, Kentucky, United States Johnstone Supply Full time

    Job Summary:We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative at Johnstone Supply. As a key member of our sales team, you will be responsible for providing exceptional customer service, sales support, and product knowledge to our customers.Key Responsibilities:Provide prompt and professional...


  • Lexington, Kentucky, United States The LaSalle Group Full time

    Are you interested in working with a company that is fun, cares about professional growth and has great benefits and incentives? The LaSalle Group is currently working with a leading global corporate payments company. They are looking for Customer Service Representatives for their team. The ideal candidate will have 1-2 years or more of customer service...


  • Lexington, Kentucky, United States Michaels Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our store team, you will be responsible for providing exceptional customer service, assisting customers with their shopping needs, and ensuring a seamless checkout experience.Key ResponsibilitiesCustomer...


  • Lexington, Kentucky, United States RAINMAKER TEAM LLC Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at RAINMAKER TEAM LLC as a Front Desk Agent. The successful candidate will be responsible for providing exceptional customer service, managing reservations, and ensuring a seamless guest experience.Key Responsibilities:Guest Services: Manage...


  • Lexington, Kentucky, United States RAINMAKER TEAM LLC Full time

    Job Summary:We are seeking a highly skilled and experienced Customer Service Representative to join our team at RAINMAKER TEAM LLC. As a Front Desk Agent, you will be responsible for providing exceptional customer service to our guests, ensuring a seamless and enjoyable experience during their stay.Key Responsibilities:Guest Services: Manage reservations,...


  • Lexington, Kentucky, United States Meijer Full time

    As a family-owned business, Meijer is committed to serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider a career with us - take care of your career and your community Meijer Benefits Weekly compensation Scheduling flexibility...


  • Lexington, Kentucky, United States Applied Industrial Technologies Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our customer service team, you will play a critical role in providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Lexington, Kentucky, United States Applied Industrial Technologies Full time

    About the RoleWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Applied Industrial Technologies. As a key member of our customer service team, you will be responsible for providing exceptional support to our customers, ensuring their needs are met, and exceeding their expectations.Key...


  • Lexington, Kentucky, United States Meijer Full time

    As a family-owned company, Meijer prioritizes serving people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth, and development. Consider a career with us - take care of your career and your community.Competitive weekly payScheduling flexibilityPaid parental leavePaid...


  • Lexington, Kentucky, United States LAUNCH TEAM LLC Full time

    Job Description**About Us**LAUNCH TEAM LLC is seeking part-time customer service representatives and front desk receptionists to join our team. This position has the potential to become full-time.Key Responsibilities:Provide exceptional customer service to ensure 100% satisfaction from the moment a guest arrives until they leave.Handle all front desk duties,...