Customer Service Representative

6 days ago


Lexington, Kentucky, United States LAUNCH TEAM LLC Full time
Job Description

**About Us**

LAUNCH TEAM LLC is seeking part-time customer service representatives and front desk receptionists to join our team. This position has the potential to become full-time.

Key Responsibilities:

  • Provide exceptional customer service to ensure 100% satisfaction from the moment a guest arrives until they leave.
  • Handle all front desk duties, including checking in/out guests, answering calls, making appointments, and leading tours.
  • Assist with service and retail sales, as well as handle inventory, filing, and other office tasks.
  • Work well in a fast-paced environment and maintain a professional appearance at all times.

Requirements:

  • Pleasant attitude and excellent verbal communication skills.
  • Ability to multi-task and work in a team environment.
  • Detail-oriented and organized, with a focus on providing exceptional customer service.
  • Ability to adapt to changing schedules and priorities.

Benefits:

  • Hourly pay starting at $10-$11 per hour, based on experience.
  • Full-time benefits include paid holidays, paid vacation, 50% paid health insurance, 401K, and a discount on all salon services and retail products.

Work Schedule:

  • Monday: 8AM-5:00PM
  • Tuesday: 8AM-6:00PM
  • Wednesday: 8AM-9:00PM
  • Thursday: 8AM-9:00PM
  • Friday: 8AM-5:00PM
  • Saturday: 8AM-5:00PM
  • Sunday: Closed

LAUNCH TEAM LLC is an equal opportunity employer and welcomes applications from diverse candidates.



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