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Customer Service Representative

2 months ago

Lexington, Kentucky, United States Aramark Uniform Services Full time

Job Summary

Aramark Uniform Services is seeking a highly skilled Customer Service Representative to join our team. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our clients, handling customer inquiries, and resolving issues in a professional and timely manner.

Key Responsibilities:

  • Provide top-notch customer service to clients via phone, email, and in-person interactions
  • Handle customer complaints and issues in a professional and courteous manner
  • Collaborate with internal teams to resolve customer issues and improve overall customer experience
  • Develop and maintain strong relationships with clients to ensure long-term satisfaction and loyalty
  • Stay up-to-date on company products and services to provide accurate information to clients

Requirements:

  • High school degree or equivalent required; bachelor's degree preferred
  • 2+ years of customer service experience in a high-volume environment
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Strong knowledge of customer service principles and practices

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for professional growth and development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance