Hotel Front Desk Financial Analyst
4 days ago
We are seeking a highly detail-oriented and customer-focused Night Auditor to join our team at Fairfield Inn by Marriott Kansas City Downtown/Union Hill. As a key member of our front office team, you will be responsible for accurately processing financial transactions, maintaining accurate records, and ensuring exceptional guest experiences.
Key Responsibilities:
• Prepare and distribute daily, weekly, and monthly reports to general manager, department heads, and hotel management.
• Complete additional bookkeeping, administrative, and accounting procedures as requested.
• Execute front desk clerk duties as required, such as processing reservations and check-ins, delegating housekeeping, security, and service requests, responding to guest inquiries, and resolving guest complaints as needed.
• Reconcile all credit card transactions, financial records, occupancy percentages, room charges, final bill preparation, and cash drawer activity after a thorough audit process.
• Ensure all guests feel they are having an exceptional experience at the property.
Qualifications:
• Proficiency with computers is required; experience with reservation and accounting software is desired.
• Previous hotel front desk, hospitality, guest services, or night audit experience is preferred, but not required.
• High school diploma or equivalent required; some college preferred.
• Great communications and excellent customer service skills are required.
• Overnight shift; requires flexible hours.
Estimated Salary Range: $40,000 - $55,000 per year.
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