Front Desk Operations Manager
13 hours ago
We are seeking a detail-oriented and customer-focused Front Desk Operations Manager to join our team as a Hotel Night Auditor. This role involves managing the front desk operations during the overnight shift, ensuring a seamless guest experience.
Main Responsibilities:
- Managing the front desk operation during the overnight shift (11pm-7am)
- Preparing and balancing daily reports, including revenue and expense accounts
- Conducting security walks to ensure hotel safety and security
- Maintaining accurate records and handling guest complaints effectively
Requirements:
- At least 1 year of progressive experience in a hotel or related field
- High school diploma or equivalent required
- College coursework in a related field helpful
Benefits:
- Estimated salary: $55,000 - $70,000 per year, based on location and experience
- Comprehensive benefits package, including medical, dental, and vision coverage
- Opportunities for career growth and professional development
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