Front Desk Associate
3 weeks ago
We are seeking a motivated Front Desk Associate to join our team at the Hampton Inn Kansas City. This is an excellent opportunity for individuals who enjoy working in a fast-paced environment and providing exceptional guest service.
About the Role:
This position involves handling front desk duties, including guest check-in and check-out, responding to inquiries, and resolving issues efficiently. You will be the first point of contact for our guests, and your warm and welcoming demeanor will set the tone for their stay with us.
Key Responsibilities:
* Greet guests and provide them with accurate information about hotel amenities and services
* Process guest reservations and handle any changes or cancellations
* Handle cash and credit transactions securely and accurately
* Answer telephone calls and respond to guest inquiries promptly
* Maintain a clean and organized front desk area, adhering to hotel standards
What We Offer:
* Competitive hourly rate of $15.00-$18.00 per hour, depending on experience
* Opportunities for advancement and career growth within the company
* A dynamic and supportive work environment that fosters teamwork and collaboration
* Discounts on hotel stays and other Hilton benefits
About KMG Hotels:
KMG Hotels is a premier lodging company that owns and operates 21 hotels across various franchises. Our commitment to excellence and customer satisfaction drives our success, and we strive to create an environment where all associates feel valued and respected.
Join Our Team:
If you are a people person who enjoys working in a fast-paced environment and providing exceptional customer service, we encourage you to apply for this exciting opportunity. As a Front Desk Associate, you will have the chance to make a real difference in the lives of our guests and contribute to the success of our hotel.
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