Hotel Front Desk Associate

3 weeks ago


Kansas City, Missouri, United States Hotel Lotus Stadium Full time

We are seeking a skilled and courteous Front Desk Associate to provide exceptional service to our guests at Hotel Lotus Stadium.

">About the Role

This is a unique opportunity for a positive and professional individual to join our team and make a lasting impression on our visitors.

The ideal candidate will have brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction.

Key Responsibilities
  • Welcoming and registering guests, managing their information, distributing keys and room assignments, and addressing any general inquiries.
  • Handling customer complaints as necessary and providing a solution-focused approach.
  • Coordinating with housekeeping staff to ensure rooms are ready for new guests.
Requirements
  • Previous experience in the hotel industry or a related field preferred.
  • Well-versed in taking telephone calls and handling stressful situations.
  • Working knowledge of Microsoft Office and reservation management systems.
What We Offer

A competitive salary of $15 - $17 per hour, depending on experience.

Opportunities for career growth and development within a dynamic and supportive team.


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