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Medical Office Coordinator

2 months ago

Washington, Pennsylvania, United States Valor Healthcare Full time
Job Summary

Valor Healthcare is seeking a highly skilled Medical Office Receptionist to provide exceptional patient care and administrative support in our Community Based Outpatient Clinic (CBOC) in Washington County. As a key member of our team, you will be responsible for delivering high-quality patient services, ensuring seamless clinic operations, and contributing to our mission of providing quality healthcare to America's veterans.

Key Responsibilities
  • Provide administrative support to healthcare providers, including scheduling appointments, verifying patient information, and managing clinical reminders.
  • Ensure accurate and timely data input into our electronic medical records system.
  • Collaborate with the core PACT Team and expanded PACT Team to develop and implement patient care plans.
  • Provide excellent customer service to patients, families, and colleagues, ensuring a positive and respectful experience.
  • Participate in clinic outreach events to support enrollment initiatives and patient retention.
  • Embrace and support new initiatives, whether clinical or operational, to drive continuous improvement.
Requirements
  • High School Diploma/GED or equivalent education.
  • Strong computer skills, with experience in electronic medical records systems preferred.
  • Demonstrated high-quality customer service and organization skills.
  • Minimum 1-year experience in a clinical or call center environment (preferred).
  • Credentialed and in good standing through the Veterans Health Administration (VA).
  • Current certification in Basic Life Support and ACLS, as specified by individual VAMC contract.
  • Proficiency in written and spoken English.
  • Energetic and optimistic demeanor.