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Front Desk Coordinator

2 months ago


El Paso Texas, United States Rio Vista Behavioral Health Full time
Job Summary

We are seeking a highly organized and detail-oriented Front Desk Coordinator to join our team at Rio Vista Behavioral Health. As a key member of our administrative staff, you will be responsible for providing exceptional customer service, managing front office operations, and supporting the overall success of our facility.

Key Responsibilities
  • Front Office Operations: Manage the front desk, greet visitors, and direct them to the appropriate staff member or department.
  • Customer Service: Provide exceptional customer service to visitors, vendors, and other outside guests, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Administrative Support: Perform general administrative duties, including answering and transferring phone calls, taking messages, and handling facility inquiries.
  • Mail and Document Management: Sort and deliver incoming mail, send outgoing mail, and maintain accurate records of correspondence.
  • Inventory Management: Maintain accurate inventory levels, order supplies as needed, and ensure a well-stocked office.
  • Security and Compliance: Maintain security by following established procedures, including monitoring the guest logbook and issuing visitor badges as required.
Requirements
  • Education: High School diploma or equivalent required.
  • Experience: Previous experience in a front desk or administrative role preferred.
  • Skills: Excellent communication and customer service skills, ability to work in a fast-paced environment, and proficiency in basic computer software and office equipment.