Strategic Transformation Leader

4 weeks ago

Bentonville, Arkansas, United States Genpact Full time
About the Role:

As a Strategic Transformation Leader at Genpact, you will be responsible for driving transformation opportunities within large organizations and leading the implementation of our Digital, Analytics, and Consultative capabilities. You will work closely with our Consumer & Healthcare team to develop and execute strategic plans that drive growth and value for our clients.

Responsibilities:
  • Establish strong relationships with key and prospective accounts to understand their priorities and business needs.
  • Develop and implement strategic recommendations that enable the overall success of our clients' businesses.
  • Drive relationship development and stakeholder management at CXO level across buying centers.
  • Responsible for driving growth within a global portfolio of $10 - $35M through partnership with enterprise sales and mining of existing relationships.
  • Build vision for portfolio and enable vision through strategic roadmaps including the creation and implementation of growth plans for key/strategic accounts.
  • Keep teams and services apprised of relevant trends and opportunities that can add value to our clients and accelerate our growth.
  • Constantly build and maintain subject matter expertise.
  • Identify opportunities for expanding Genpact services to drive business value across client engagement.
  • Build industry relevant digital offerings that can be standardized, repeated, and scaled.
  • Invest in the Genpact brand by developing and publishing relevant white papers.
  • Evaluate the structure, policies, operations, current tech stack, people, and ways of working of a client and recommend a transformation vision including process, products, and data, that enable the client to achieve its goals.
  • Translate recommended transformation vision into a set of requirements and customer roadmap.
  • Responsible for the full end to end lifecycle of entire team including hiring, onboarding, assessing, and evaluating performance and firing team members.
  • Provide leadership to the team through coaching, mentoring and development of staff.
  • Consult with leadership and HR on sensitive and difficult employee situations and issues.
  • Build meaningful relationships and community within the team.
  • Ensure new staff are trained in an efficient and effective way.
Qualifications:

Required Skills:

  • Bachelor's degree or master's/MBA in business, finance, supply chain, accounting, analytics, engineering, or data management.
  • Experience driving transformation for large organizations within consulting organizations.
  • Demonstrable expertise in relevant industry and applicable domains, specifically within the Retail industry.
  • Thorough understanding of digital and analytical trends.
  • Project management experience and exposure to Agile/Scrum methodologies is an advantage.
  • Experience with collaboration and facilitation techniques.
  • Experience with global clients and stakeholders.
  • Knowledge of project planning techniques.
  • Experience leading cross-functional teams.
  • Experience with effectively influencing C-level customers and internal stakeholders.
  • Experience with contract negotiation and drafting.
  • Proficient in Microsoft Office Excel, PowerPoint, Word.
  • Excellent problem solver, hyper logical and goal-oriented thinker.
  • Excellent communication & interpersonal skills verbal and written.
  • Excellent presentation skills in person & virtually.
  • Ability to work effectively in team environments.
  • Able to create & maintain relationships easily.
  • Ability to thrive in ambiguity.

Preferred Skills:

  • Masters/MBA in business, finance, supply chain, accounting, analytics, engineering, or data management.
  • Experience with MIRO, MS Visio, and various project management applications.
  • Well-connected in the market to generate new leaders for the business.
  • Lean Six Sigma Certified (Green or Black belt).

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