Strategic Leader for Consumer Financial Services

4 weeks ago


Bentonville, Arkansas, United States Walmart Full time

Walmart Financial Services is a leading non-bank consumer financial services business that aims to help its tens of millions of customers 'Save Money. Live Better.' We're seeking a Strategic Leader to join our team and drive growth, innovation, and customer satisfaction.

The ideal candidate will have a proven track record of orchestrating strategic initiatives, achieving business growth goals, and driving innovation in the consumer financial services industry. They will craft financial services business strategies, develop customer value propositions, partner with key internal and external stakeholders, and execute on important cross-functional initiatives across the portfolio.

The Strategic Leader will be responsible for:

  • Achieving goals and results - Set and communicate clear and aligned goals for the business while sustaining an environment of the highest standards of integrity, compliance, and ethics.
  • Leading strategic growth projects - Incubate, launch, test, and scale high-impact strategic projects that drive growth for the Financial Services business.
  • Improving the customer experience by viewing insights and trends - Use strategic thinking and innovation to create a seamless customer experience and improve existing Financial Services customer experiences & operations.
  • Strengthening the strategy - Equip yourself with the latest industry knowledge and insights and translate them to help build and communicate clear and compelling strategies.
  • Building cross-functional relationships - Build and sustain relationships with key internal and external partners to accelerate alignment and support on key initiatives and objectives.
  • Deliver results - Achieve customer, operational, and financial metrics for existing and newly established business lines and set & achieve annual operating performance objectives.
  • Drive operational excellence - Get the fundamentals right and identify opportunities for operational efficiency and improvement across.
  • Seeking opportunities - Proactively seek out opportunities to propel the business forward and prepare for the next generation of customer services and experiences.

The ideal candidate will have a Bachelor's degree in Business or a related field and 5 years of experience in consumer financial services, bill payment, money orders, product management, marketing management, customer relationship management, retail operations, or a related area. They will also have 5 years of experience leading direct reports and/or large cross-functional teams.

In addition to a competitive salary, the Strategic Leader will receive a range of benefits, including a 401(k) match, stock purchase plan, paid maternity and parental leave, PTO, multiple health plans, and more.

The annual salary range for this position is $90,000.00-$180,000.00, with additional compensation including annual or quarterly performance bonuses.

We are an Equal Opportunity Employer - By Choice. We believe we are best equipped to help our associates, customers, and the communities we serve live better when we really know them. That means understanding, respecting, and valuing diversity- unique styles, experiences, identities, ideas and opinions- while being inclusive of all people.



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