Strategic Operations Analysis Professional

4 weeks ago

Bentonville, Arkansas, United States Walmart Full time

At Walmart, we are on a mission to help our customers live better every day. As a Strategic Operations Analysis Professional, you will play a vital role in achieving this goal by driving business growth through data-driven insights and strategic decision-making.

As a member of our dynamic Strategic Account Management team, you will be responsible for gathering data requirements, partnering with cross-functional teams to initiate client setup, monitoring and tracking support tickets, and performing ad-hoc analysis to provide recommendations to solve business issues or needs.

This role requires a strong analytical mindset, excellent communication skills, and the ability to work on multiple projects simultaneously. You will be a self-starter, problem solver, and always looking ahead for opportunities to improve the work product, increasing the value delivered to the organization.

Primary Responsibilities:

  • Gather data requirements and partner with cross-functional teams to initiate client setup
  • Monitor, track, and investigate support tickets
  • Perform ad-hoc analysis and provide recommendations to solve business issues or needs
  • Support ad-hoc projects related to business growth in new markets and initiatives
  • Identify root causes and develop potential solutions for initiatives, and make recommendations based on data and observation
  • Partner with account management, business development, product management, and other groups to drive projects
  • Implement operational best practices that can be scaled as the business grows and develops by developing mechanisms and tools to roll out these best practices

Requirements:

  • Bachelor's degree in Business Administration, Engineering, Operations, or related field OR 2 years' experience in operations, project management, or related area
  • Minimum 2 years' experience in business operations, sales solutions, sales strategy, account management, or monetization

Preferred Qualifications:

  • Master's degree in Business Administration, Engineering, Operations, or related field
  • Project Management Certification
  • Strong verbal and written communication skills, able to communicate effectively across varied audience bases such as Product, Account Management, Business Development, and Leadership
  • Excellent project management skills, with the ability to work on multiple, simultaneous solutions
  • Experience developing quantitative analysis and delivering actionable insights
  • Self-starter mentality and entrepreneurial spirit with a strong drive for excellence and delivery of results
  • Some business insights or analysis
  • High level of accountability, proven ability to take ownership and solve problems

What We Offer:

  • An estimated annual salary range of $72,000.00-$132,000.00, depending on location
  • Competitive pay, performance-based bonus awards, and other great benefits for a happier mind, body, and wallet
  • Health benefits including medical, vision, and dental coverage
  • Financial benefits including 401(k), stock purchase, and company-paid life insurance
  • Paid time off benefits including PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting
  • Other benefits including short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more

About Us:

At Walmart, we believe in the importance of diversity and inclusion, sustainability, and community involvement. We are a world leader in these areas, and we are proud of our commitment to making a positive impact on the world. As a member of our team, you will be empowered and equipped to do the best work of your life, and you will have the opportunity to make a real difference in the lives of our customers and our communities.

Join Us:

If you are a motivated and talented individual who is passionate about driving business growth through data-driven insights and strategic decision-making, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role.

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