Retail Operations Supervisor

1 week ago


Dover, Delaware, United States Lids Full time
About LidsOverview of the RoleKey Responsibilities

Expense Management

  • Safeguard company resources in accordance with LIDS Retail standards.
  • Develop store schedules to ensure adequate staffing while adhering to wage control policies.
  • Implement inventory management practices, including receiving, transferring, and conducting product counts.
  • Maintain accurate documentation and records as per LIDS Retail policies, ensuring compliance with all relevant laws.
  • Execute store opening and closing procedures as outlined in the Operations Policies and Procedures Manual.
Additional Responsibilities

Team Supervision

  • Lead store associates through effective use of LIDS Training Programs, setting goals for sales and operational tasks, and conducting regular evaluations.
  • Recruit, mentor, and train store staff to meet operational objectives and comply with company policies.
  • Implement disciplinary measures, including verbal and written warnings, and manage employment terminations with appropriate approvals.
  • Promote adherence to company policies and procedures among all store associates, particularly regarding inventory and financial security.
  • Perform tasks of team members as necessary.
  • Facilitate communication across all levels of the organization.
  • Undertake additional duties as assigned.
Required Skills and Qualifications
  • A minimum of two years of post-secondary education and one year of relevant experience, or a combination of education and experience.
  • Demonstrated ability to achieve sales targets while minimizing losses.
  • Proven leadership capabilities, with the ability to deliver training and evaluate retention.
  • Excellent interpersonal skills and the capacity to communicate clearly and professionally.
  • Proficient in computer operations and relevant software applications.
  • Ability to lift items weighing up to 50 pounds.
  • Capability to climb ladders and work with hands raised.
  • Willingness to stand for extended periods during work hours.
  • Readiness to travel overnight for training and business engagements.
Educational RequirementsReporting Structure

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