Retail Operations Supervisor

1 week ago


Dover, Delaware, United States Lids Full time
About LidsOverview of the RoleKey Responsibilities

Expense Management

  • Safeguard company resources in accordance with Lids Retail policies.
  • Develop store schedules to ensure adequate staffing while adhering to company wage control guidelines.
  • Implement policies for effective inventory management, including receiving, transferring, pricing adjustments, and conducting inventory counts.
  • Maintain accurate documentation and record-keeping in compliance with Lids Retail policies and relevant laws.
  • Execute store opening and closing procedures as outlined in the Operations P&P Manual.
Additional Responsibilities

Team Supervision

  • Oversee store personnel through comprehensive use of Lids Training Programs, setting sales and operational goals, and conducting regular evaluations.
  • Recruit, mentor, and train staff to meet operational objectives while adhering to company policies.
  • Administer disciplinary actions, including verbal and written warnings, and manage employee terminations with the approval of upper management.
  • Ensure compliance with company policies among all associates, particularly regarding the safeguarding of inventory and financial assets.
  • Perform tasks of team members as necessary.
  • Facilitate communication across all levels of the organization.
  • Undertake additional duties as assigned.
Required Skills and Qualifications
  • Completion of a two-year post-secondary education program and one year of relevant experience, or a comparable combination of education and experience.
  • Demonstrated ability to achieve sales targets while minimizing losses.
  • Proven leadership capabilities, with experience in delivering training and evaluating retention.
  • Excellent interpersonal skills with the ability to communicate effectively and professionally.
  • Proficient in computer operations and relevant software applications.
  • Capability to lift items weighing up to 50 pounds.
  • Ability to climb ladders and work overhead.
  • Willingness to stand for extended periods during work hours.
  • Openness to travel overnight for training or business purposes.
Education RequirementsReporting Structure

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