Complaints Resolution Specialist

3 weeks ago


Brea, California, United States ProKatchers LLC Full time

Job Title : Complaints Resolution Specialist

Job Summary:

  • ProKatchers LLC seeks a skilled Complaints Resolution Specialist to coordinate complaint management activities and customer feedback failure investigations.

Key Responsibilities:

  • Review and implement product, project, and program quality activities to ensure compliance with regulatory requirements.
  • Recommend appropriate field actions to product regulatory committees and QA management.
  • Collaborate with cross-functional teams to resolve customer complaints and improve product quality.

Candidate Qualifications:

  • Bachelor's degree in a science field, plus at least two years of related experience.
  • Preferably, complaint handling experience in a regulated environment.


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