Customer Service Representative

2 weeks ago


Wichita Falls, Texas, United States Mass Markets Full time
Job Title: Customer Service Representative

At Mass Markets, we are seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients, resolving issues in a timely and professional manner, and ensuring that our customers have a positive experience with our company.

Key Responsibilities:

  • Respond to customer inquiries and resolve issues in a timely and professional manner
  • Provide accurate and helpful information to customers regarding our products and services
  • Work collaboratively with internal teams to resolve customer issues and improve customer satisfaction
  • Meet or exceed customer satisfaction targets and quality standards

Requirements:

  • High school diploma or equivalent required
  • Excellent communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • Basic computer skills and knowledge of Microsoft Office

What We Offer:

  • A competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Recognition and rewards for outstanding performance


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