Customer Service Representative

5 hours ago


Wichita Falls, Texas, United States GP Mobile Full time

Job Overview

Retail Sales Representatives at GP Mobile are the face of our brand, building energy and excitement around our products and services. They're passionate about the connected world and thrive in a fast-paced environment, where technology innovations, customer needs, and the Retail experience are continuously evolving.

As a Retail Sales Representative, you'll immerse yourself in significant connections with our customers, uncovering their needs and educating them on device and service solutions. You'll work alongside peers and store leaders, learning and sharing ideas, while serving customers and providing resolutions to issues.

Key Responsibilities:

  • Help customers pick up where they left off in their shopping journey, whether online, through Customer Care or in-store.
  • Explore individual needs and provide hands-on demonstrations of the latest technology in-store.
  • Side-by-side selling to find personalized solutions beyond the bare-bones device and service plan that keep our customers connected to the people and lifestyle they love.
  • Approach service and sales needs with composure, integrity, and compassion.

Requirements:

  • At least 18 years of age
  • Legally authorized to work in the United States
  • High School Diploma or GED
  • Bilingual candidates encouraged to apply

We're looking for dedicated, dynamic, and determined individuals who are passionate about delivering a world-class customer experience. If you're up for the challenge, we invite you to apply today.



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