Customer Service Representative

2 days ago


Wichita Falls, Texas, United States Quipt Home Medical Full time
Job Overview

At Quipt Home Medical, we're dedicated to delivering exceptional service to meet the unique needs of every individual who trusts us with their care. As a Customer Service Representative, you'll be a vital part of our team, providing top-notch support to patients, caregivers, and healthcare professionals.

Key Responsibilities:

  • Provide accurate and timely information to customers regarding products and services
  • Handle and resolve customer complaints in a courteous and professional manner
  • Process customer orders and paperwork efficiently and accurately
  • Collaborate with clinical specialists and delivery personnel to ensure seamless customer experiences
  • Stay up-to-date on company policies, procedures, and product knowledge to provide expert support

What We Offer

We're committed to providing a supportive and dynamic work environment that fosters growth and development. As a Customer Service Representative, you'll enjoy:

  • A comprehensive benefits package, including medical, dental, and vision insurance
  • A generous PTO plan and paid holidays
  • A 401(k) plan with company match
  • Competitive pay and opportunities for advancement

Requirements

To succeed in this role, you'll need:

  • A strong understanding of medical equipment and services
  • Excellent communication and problem-solving skills
  • Ability to work in a fast-paced environment and prioritize tasks effectively
  • Basic computer skills and proficiency in Brightree functions

Why Join Our Team?

At Quipt Home Medical, we're passionate about making a difference in the lives of our patients and customers. As a Customer Service Representative, you'll be part of a dedicated team that's committed to excellence and customer satisfaction. Join us and discover a career that's truly exceptional.



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