Customer Service Representative
2 days ago
At Quipt Home Medical, we're dedicated to delivering exceptional service to meet the unique needs of every individual who trusts us with their care. As a Customer Service Representative, you'll be a vital part of our team, providing top-notch support to patients, caregivers, and healthcare professionals.
Key Responsibilities:
- Provide accurate and timely information to customers regarding products and services
- Handle and resolve customer complaints in a courteous and professional manner
- Process customer orders and paperwork efficiently and accurately
- Collaborate with clinical specialists and delivery personnel to ensure seamless customer experiences
- Stay up-to-date on company policies, procedures, and product knowledge to provide expert support
What We Offer
We're committed to providing a supportive and dynamic work environment that fosters growth and development. As a Customer Service Representative, you'll enjoy:
- A comprehensive benefits package, including medical, dental, and vision insurance
- A generous PTO plan and paid holidays
- A 401(k) plan with company match
- Competitive pay and opportunities for advancement
Requirements
To succeed in this role, you'll need:
- A strong understanding of medical equipment and services
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and prioritize tasks effectively
- Basic computer skills and proficiency in Brightree functions
Why Join Our Team?
At Quipt Home Medical, we're passionate about making a difference in the lives of our patients and customers. As a Customer Service Representative, you'll be part of a dedicated team that's committed to excellence and customer satisfaction. Join us and discover a career that's truly exceptional.
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