Customer Service Representative
1 day ago
Americold N Mead Street is seeking a skilled Customer Service Representative to join our team.
Key Responsibilities:
- Respond to customer inquiries and complaints regarding work-orders, shipments, and inventory counts.
- Report customer feedback to management and provide recommendations for improvement.
- Provide clerical support, including maintaining paperwork, answering phones, and operating office equipment.
- Schedule loads and maintain updated reports to ensure all loads are empty and closed.
- Resolve refused product, over, short, and damaged (OS&D) orders in a timely and professional manner.
Requirements:
- Excellent communication and problem-solving skills.
- Ability to work in a fast-paced environment and prioritize tasks effectively.
- Basic computer skills and proficiency in office software.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for professional growth and development.
- A dynamic and supportive work environment.
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