Commercial Consultant

3 weeks ago


Peoria, Illinois, United States Caterpillar Full time
About the Role

We are seeking a highly skilled Commercial Consultant to join our team at Caterpillar Inc. As a key member of our Americas Distribution Services Division, you will play a pivotal role in developing and executing marketing strategies to support Dealer Service Engineered Tools throughout their lifecycle.

Key Responsibilities
  • Educate and effectively communicate technical product features and capabilities to internal and external partners
  • Ensure all product marketing materials are updated and accurate
  • Lead product marketing launch activities, including coordination, authoring, reviews, approval, and timelines for all product launches and annual product updates
  • Develop a go-to-market strategy within each product vertical, including target markets, product rollout, and product marketing strategy
  • Manage large account relationships and dealer training and enablement
  • Implement processes for collecting, analyzing, and acting upon customer feedback to drive product improvements
  • Collaborate closely with cross-functional teams to ensure alignment and consistency in messaging and customer experience
  • Responsible for 10% year-over-year growth of Dealer Service Engineered Tools
Requirements
  • Bachelor's degree or experience in the field of tooling
  • Proven experience in product marketing, customer support, or related roles, with a focus on customer engagement and retention
  • Excellent written and verbal communication skills, with the ability to craft compelling messaging and content
  • Strong analytical skills, with the ability to interpret data, draw insights, and make data-driven decisions
  • Ability to manage multiple projects simultaneously in a fast-paced environment
  • Team player with excellent interpersonal skills and the ability to collaborate effectively across teams
What We Offer

We offer a dynamic, diverse, and friendly team environment, with a culture of openness, autonomy, support, personal development, and continuous improvement. We are committed to helping our customers build a better, more sustainable world and are committed to a reduced-carbon future.

We are an EEO/AA employer and encourage all qualified individuals to apply. Visa sponsorship is not available for this position.


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