IT Infrastructure Solutions Engineer
2 weeks ago
JOB SUMMARY
Insight Global is in search of an IT Infrastructure Solutions Engineer to oversee and enhance the technological backbone of the organization. This role involves the administration of Windows Server environments, including critical services such as Active Directory, DNS, DHCP, and Group Policy. The engineer will also be tasked with the implementation and upkeep of virtualization technologies, specifically VMware vSphere and Citrix Virtual Apps & Desktops.
KEY RESPONSIBILITIES
- Design, configure, and maintain network systems encompassing switches, routers, firewalls, and other essential network apparatus.
- Monitor the performance of IT systems to guarantee optimal availability, scalability, and security.
- Administer backup solutions and disaster recovery strategies utilizing Veeam Backup & Replication.
- Oversee Amazon AWS resources, including EC2 instances, S3 storage, and VPC configurations.
- Troubleshoot and rectify network disruptions and issues.
- Establish and uphold network security protocols, including firewall configurations, access management, and VPNs using Palo Alto firewalls.
- Manage and support VoIP systems, ensuring seamless communication across the organization.
- Create and maintain comprehensive IT documentation, including network schematics and system configurations.
- Stay informed on the latest advancements in IT technologies and best practices.
- Collaborate with various IT teams and business units to address and resolve technical challenges.
- Provide training and support to end-users as necessary.
- Participate in an on-call rotation for after-hours support.
REQUIRED QUALIFICATIONS
- A minimum of 5 years of experience in IT infrastructure support.
- Proficient in managing Microsoft Windows operating systems (Windows 10/11, Server 2012/2016/2019).
- Experience with Windows services (DNS, DHCP, Active Directory, LDAP, GPO) and Linux distributions (Red Hat Enterprise, Ubuntu, Debian).
- Familiarity with MS SQL Server (2012/2019) and web server technologies (IIS, Tomcat, Apache, Nginx).
- Knowledge of firewall technologies (Palo Alto, Fortinet) and storage solutions (Nimble, NetApp).
- Experience in managing virtualization environments (VMware vSphere, Citrix Virtual Apps & Desktops, Amazon AWS).
- Strong understanding of networking principles (VLAN, SD-WAN, QoS, Wi-Fi).
PREFERRED QUALIFICATIONS
- Experience with cloud technologies, preferably AWS.
- Relevant certifications such as CCNA, CCNP, MCSE, or AWS Certified.
- Experience as a Solutions Architect with VMware vSphere, Citrix Virtual Apps & Desktops, and Veeam Backup & Replication.
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