Operations Manager
13 hours ago
We are seeking a highly motivated and organized Operations Manager to join our team at Fish Window Cleaning. As a key member of our management team, you will be responsible for overseeing the daily operations of our window cleaning services, ensuring that all work orders are completed efficiently and effectively.
Key Responsibilities:- Manage daily production, including scheduling and distribution of work orders
- Inventory and maintain window cleaning equipment to ensure optimal functionality
- Coordinate with customer contacts to ensure satisfaction and resolve any issues
- Handle payments, deposits, and processing in a timely and accurate manner
- Manage a team of window cleaners, including performance reviews, discipline, and recognition
- Recruit, hire, and train new window cleaners to meet the needs of our growing business
- Conduct weekly safety training for window cleaners and document all safety incidents
- Develop and implement strategies to grow our commercial customer base through direct sales efforts and follow-up phone calls
- Meet weekly, monthly, quarterly, or annual sales goals to drive business growth
- Excellent organizational and time management skills
- Previous management experience preferred
- Excellent interpersonal and communication skills
- Ability to prioritize and assign responsibilities to others
- Good oral and written communication skills
- Team building and leadership skills
- Experience selling and/or working with customers preferred
- Ability to train others
- Valid driver's license and reliable transportation
- On-the-job training and development opportunities
- No nights or weekends
- Competitive salary and bonus opportunities
- Uniforms furnished
We are a franchise with over 250 territories in 43 states, and we pride ourselves on being a considerate and respectful neighbor in the communities where we work and live. If you are a motivated and organized individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.
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