Customer Support Agent

1 week ago


Las Cruces, New Mexico, United States OneMCI Full time
About the Opportunity

We are seeking a skilled Customer Support Agent to join our team. As a critical member of our customer-facing team, you will be responsible for providing top-notch support to our customers via phone, email, or chat.

The ideal candidate will have a strong track record of delivering exceptional customer experiences, with excellent communication and problem-solving skills. If you are a results-driven individual who is passionate about delivering outstanding customer service, we want to hear from you

Key Responsibilities
  • Deliver prompt and effective resolutions to customer inquiries and complaints
  • Provide expert product knowledge and make recommendations to customers
  • Collaborate with internal teams to resolve complex customer issues
  • Meet or exceed performance metrics and quality standards
What We Offer

We offer a competitive salary range of $13.00 - $16.00 per hour, depending on experience. Additionally, you will receive:

  • A comprehensive benefits package, including medical, dental, and vision coverage
  • A 401(k) plan with company match
  • Tuition reimbursement and career development opportunities
About OneMCI

OneMCI is a dynamic and growing organization that is dedicated to delivering exceptional customer experiences. We pride ourselves on our commitment to excellence and our passion for innovation. If you are a customer-focused individual who is driven to succeed, we encourage you to apply for this exciting opportunity


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