Customer Service Agent
1 week ago
Mass Markets is seeking a highly motivated and customer-focused Contact Center Representative to join our team. As a key member of our customer service team, you will be responsible for providing excellent customer experience through inbound and outbound contacts in a timely and professional manner.
Key Responsibilities:- Handle customer inquiries and resolve issues efficiently and effectively
- Ensure first call resolution through effective problem-solving and communication skills
- Research and provide accurate information to customers as needed
- Collaborate with other departments to resolve complex issues
We offer a competitive salary of $45,000 - $60,000 per year, depending on experience, and a range of benefits including health insurance, paid time off, and opportunities for career growth and development.
Please note that this position requires strong communication and problem-solving skills, as well as the ability to work in a fast-paced environment.
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Customer Service Agent
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob OverviewWe are seeking a Customer Service Agent to join our team at Mass Markets. As a key member of our customer support team, you will play a critical role in delivering exceptional customer experiences and driving business growth.About the RoleThe successful candidate will be responsible for handling inbound and outbound calls in a timely and...
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Customer Support Agent
1 week ago
Las Cruces, New Mexico, United States OneMCI Full timeAbout the OpportunityWe are seeking a skilled Customer Support Agent to join our team. As a critical member of our customer-facing team, you will be responsible for providing top-notch support to our customers via phone, email, or chat.The ideal candidate will have a strong track record of delivering exceptional customer experiences, with excellent...
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Sales and Service Agent
1 week ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the PositionWe are seeking a Sales and Service Agent to join our team. In this role, you will be responsible for selling products and services to customers while also providing exceptional service and support.Key ResponsibilitiesSell products and services to customers over the phoneProvide technical assistance and troubleshootingMeet or exceed sales...
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Customer Service Representative
3 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob Title: Call Center AgentJob Summary:We are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls, emails, and chats. You will be the first point of contact for our customers and will be...
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Customer Service Representative
4 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Call Center Agent to join our team. As a Call Center Agent, you will be responsible for providing exceptional customer service to our clients, handling inbound and outbound calls, and working collaboratively with our team to achieve our goals.Key ResponsibilitiesProvide excellent customer...
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Customer Service Insurance Agent
3 weeks ago
Las Cruces, New Mexico, United States MARTHA SANCHEZ-Farmers Insurance Agency Full timeAbout Our AgencyMARTHA SANCHEZ-Farmers Insurance Agency in LAS CRUCES, New Mexico, is a leading provider of insurance solutions. Our team of dedicated professionals is committed to delivering exceptional customer service and support.Compensation PackageThe hourly base salary for this position is $25 per hour, with commission opportunities available. In...
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Customer Service Representative
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full time**About Mass Markets**Mass Markets is a leading company that values excellent customer service. We are looking for a dedicated and skilled Customer Service Agent to join our team.As a Customer Service Agent at Mass Markets, you will be responsible for handling inbound and outbound contacts in a professional manner. You will ensure first call resolution...
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Customer Service Representative
3 days ago
Las Cruces, New Mexico, United States Mass Markets Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as an Inbound Customer Service Agent. As a key member of our support team, you will be responsible for providing exceptional service to our clients, resolving issues in a timely and professional manner, and exceeding customer satisfaction standards.Key...
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Customer Service Supervisor Lead
3 weeks ago
Las Cruces, New Mexico, United States MassMarkets Full timeCompany OverviewMCI is a leading business process outsourcing company that specializes in delivering tailored solutions to meet the diverse needs of our clients. With a commitment to excellence and a focus on innovation, we have established ourselves as a trusted partner in the industry.We are looking for experienced call center customer service supervisors...
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Customer Service Representative
1 week ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob SummaryWe are seeking a highly motivated and customer-focused Part-Time Call Center Agent to join our team. As a key member of our call center, you will be responsible for providing exceptional customer service to our clients through inbound and outbound calls.Key ResponsibilitiesHandle customer inquiries and resolve issues in a timely and professional...
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Customer Service Representative Position
1 week ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeAbout the JobWe are seeking highly reliable individuals with great communication skills to join our team as Customer Service Representatives. As an Inbound Contact Center Agent, you will be responsible for handling inbound inquiries, troubleshooting basic technical issues, and assisting callers with products and process-related inquiries.
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Customer Service Representative
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob Overview: As a Customer Service Agent at Mass Markets, you'll be handling inbound and outbound contacts in a professional manner. Your primary goal is to ensure first call resolution through effective problem-solving and call handling.Key Responsibilities:Handle customer inquiries and concerns in a timely and courteous mannerResearch systems to find...
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Customer Service Representative
1 week ago
Las Cruces, New Mexico, United States Mass Markets Full timeJob SummaryWe are seeking a highly skilled Customer Service Agent to join our team at Mass Markets. As a key member of our customer support team, you will be responsible for handling inbound and outbound contacts in a courteous, timely, and professional manner.Main Responsibilities:Ensure first call resolution through effective problem-solving and call...
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Energy Customer Care Agent
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full timeJoin Mass Markets as an Energy Customer Care Agent and take your customer service career to the next level!Compensation and BenefitsAs an Energy Customer Care Agent, you can expect a competitive salary of $15.00 per hour, plus bonuses and benefits that will make your hard work truly rewarding.About the RoleIn this role, you will be responsible for...
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Telecom Customer Service Representative
1 week ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Telecom Customer Service Representative to join our team at MCI Careers. As an Entry-Level Call Center Agent, you will play a crucial role in providing exceptional customer experiences, resolving issues, and promoting products and services.ResponsibilitiesProvide top-notch customer service...
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Customer Service Leadership Professional
3 weeks ago
Las Cruces, New Mexico, United States MCI Military Recruitment Full timeTransform Your Career with MCI Military RecruitmentMaking a Difference in Customer Service One Interaction at a TimeWe are seeking an exceptional Customer Service Leadership Professional to join our team. This is a unique opportunity to leverage your skills and experience to drive customer satisfaction and loyalty.About the Role:Lead a team of 15-25...
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Customer Service Management Leader
3 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeJob OverviewMCI Careers is seeking a highly skilled Customer Service Management Leader to join our team. As a key member of our organization, you will be responsible for leading a team of customer service agents and ensuring exceptional customer experiences.About the RoleWe are looking for an experienced leader who can motivate and develop their team members...
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Customer Service Manager II
3 weeks ago
Las Cruces, New Mexico, United States MCI Careers Full timeAbout the RoleWe are seeking a skilled Customer Service Manager II to lead our team of customer service representatives. This is a full-time, on-site position that requires strong leadership and communication skills.Job SummaryLead a team of 15-25 customer service representatives in a fast-paced call center environment.Develop and implement strategies to...
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Customer Service Representative, Las Cruces
3 weeks ago
Las Cruces, New Mexico, United States Mass Markets Full time**Join Mass Markets in Las Cruces, New Mexico, and be part of a dynamic team that delivers exceptional customer experiences.About the Role:We are seeking an entry-level Customer Service Agent to join our team at Mass Markets. This is an on-site position with competitive compensation located in Las Cruces, NM. As a Customer Service Agent, you will handle...
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Energy Customer Service Representative
3 weeks ago
Las Cruces, New Mexico, United States MassMarkets Full timeUnlock Your Potential in a Dynamic CareerMassMarkets is a forward-thinking company that empowers its employees to thrive in a fast-paced environment. As an Entry-Level Energy Customer Care Agent, you will play a pivotal role in delivering exceptional customer experiences, driving business growth, and contributing to our team's success.About the Role:We are...