Guest Room Cleaner

1 week ago


Scranton, Pennsylvania, United States Residence Inn Scranton Full time

Compensation Type:
Hourly

Company Overview:
Highgate Hotels is a prominent real estate investment and hospitality management firm recognized for its innovative approach within the industry. With a strong presence in major U.S. gateway cities, including New York, Boston, Miami, San Francisco, and Honolulu, as well as an expanding footprint in the Caribbean and Latin America, Highgate excels in providing expert guidance throughout all phases of the property cycle, from planning and development to recapitalization or disposition.

Highgate has a distinguished track record of developing a diverse portfolio that includes bespoke lifestyle hotel brands, legacy brands, and independent hotels and resorts, all enhanced by contemporary programming and digital expertise. The company employs industry-leading revenue management tools to effectively identify and respond to changing market dynamics, driving superior performance and maximizing asset value. With an executive team comprising some of the most experienced leaders in hotel management, Highgate is a trusted partner for top ownership groups and major hotel brands.

Location:
Residence Inn Scranton

Position Overview:
The Room Attendant is responsible for maintaining the cleanliness and sanitation of guest accommodations, adhering to a comprehensive cleaning protocol throughout the establishment while following all brand and health guidelines.

Key Responsibilities:

  • Perform thorough cleaning and sanitization of guest rooms on a daily basis.
  • Remove all waste and soiled linens from public areas, hallways, and guest rooms.
  • Maintain cleanliness and organization in hallways, public spaces, and storage areas.
  • Restock cleaning carts with necessary supplies, including mops, wipes, and brooms.
  • Replenish cleaning chemical containers as needed.
  • Ensure overall satisfaction with cleanliness in all guest rooms and common areas.
  • Report maintenance issues promptly to the Housekeeping Supervisor or Manager.
  • Adhere to cleaning and sanitization standards set by health authorities and the brand.

Qualifications:

  • High School diploma or equivalent preferred, along with experience in a hotel or related field.
  • Ability to exert up to 50 pounds of force occasionally and/or 20 pounds of force frequently.
  • Capability to stand for the duration of the shift.
  • Effective verbal and written communication skills with all levels of staff and guests in a friendly and service-oriented manner.

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