Chief Engineer

5 days ago

Scranton, Pennsylvania, United States Highgate Full time

Job Summary

The Chief Engineer at Highgate is responsible for overseeing the day-to-day operations of the engineering division. In the absence of the Director, the assistant will assume administrative, financial, and operating aspects of the hotel as they relate to engineering.

Key Responsibilities

  • Develop and implement plans to maintain property, equipment, grounds, and other assets in a safe and acceptable state of repair.
  • Ensure the hotel complies with all local, state, and federal laws.
  • Supervise and train engineering staff in customer service, empowerment, standard operating procedures, and loss prevention.
  • Create and post engineering staff schedules.
  • Develop and adhere to an annual budget for the department.
  • Assist in developing financial forecasts and participate in monthly profit/loss review meetings.
  • Implement a preventative maintenance program for all hotel equipment.
  • Ensure all emergency and life safety equipment and systems are inspected, tested, and certified per Highgate Hotel standards.
  • Participate in energy conservation programs.
  • Review guest and meeting planner comment cards to identify and correct problems in a timely manner.
  • Ensure compliance with the Americans with Disabilities Act (ADA).
  • Assist with the administration of all vendor contracts controlled by the engineering department.
  • Handle room maintenance requests in a prompt and courteous manner.
  • Follow up on all alarms to determine the exact location and cause, and report findings to Front Desk as necessary.
  • Assist with special projects and renovations as needed.
  • Support and participate in all Highgate Hotel programs.
  • Participate in the Highgate Hotel Safety Committee.

Requirements

  • At least 3 years of progressive facilities management experience in a hotel or a related field, or a 2-year college degree and 1 year of related management experience.
  • High school diploma or equivalent required.
  • Stationary Engineer's license if required by local code.
  • HVAC, electrical, plumbing, boiler operations, and general maintenance skills required.
  • Ability to work long hours and lift up to 100 pounds occasionally, and/or 50 pounds frequently, and/or 20 pounds constantly.
  • Must be able to effectively communicate verbally and in writing with all levels of employees and guests.
  • Must be able to multitask and prioritize departmental functions to meet deadlines.
  • Approach all encounters with guests and employees in an attentive, friendly, courteous, and service-oriented manner.
  • Attend all hotel required meetings and trainings.
  • Participate in coverage as required.
  • Maintain regular attendance in compliance with Highgate Hotel Standards.
  • Maintain high standards of personal appearance and grooming.
  • Comply with Highgate Hotel Standards and regulations to encourage safe and efficient hotel operations.
  • Maximize efforts towards productivity, identify problem areas, and assist in implementing solutions.
  • Must be effective in handling problems, including anticipating, preventing, identifying, and solving problems as necessary.
  • Must be able to understand and evaluate complex information, data, etc. from various sources to meet appropriate objectives.
  • Must be able to maintain confidentiality of information.
  • Perform other duties as requested by management.

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