Student Accounts Coordinator, Business Office

6 days ago


Forest Grove, Oregon, United States Pacific University Full time
Job Summary

Pacific University is seeking a highly organized and detail-oriented Student Accounts Coordinator to join our Business Office team. As a key member of our student services team, you will be responsible for managing daily functions and transactions related to student accounts and other accounts receivable.

Key Responsibilities
  • Student Payments and Refunds: Apply payments to student accounts from various sources, issue refund requests, and monitor payment schedules.
  • Collection of Delinquent Accounts: Track delinquent accounts, email and call students, send letters, and negotiate debt payment arrangements. Waive late charges and remove holds as necessary.
  • Account Maintenance: Review student accounts for accuracy, make corrections, and maintain and reconcile various accounts.
  • Customer Service: Assist students and parents with policies and procedures, providing individualized support and guidance.
  • Other Accounts Receivable and Cash Receipts: Record cash, prepare and reconcile deposits, and maintain records.
Requirements
  • Education: High school education or equivalent and one to two years of experience in collections, accounts receivable, and customer service.
  • Skills: Excellent communication and computer skills, with experience in Windows, Microsoft Office, and Excel.
  • Knowledge: Business and accounting courses at the college level are helpful.
Working Conditions

The working environment is generally favorable, yet busy at times. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.



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