Sales Associate

7 days ago


Forest Grove, Oregon, United States Builders FirstSource Full time
Job Summary

We are seeking a highly motivated and customer-focused Inside Sales Representative to join our team at Builders FirstSource. As a key member of our sales team, you will be responsible for providing exceptional customer service, generating sales, and building strong relationships with our customers.

Key Responsibilities
  • Customer Service: Respond to customer inquiries, provide product information, and resolve customer complaints in a timely and professional manner.
  • Sales Generation: Initiate telephone calls to customers to generate sales and achieve projected sales goals.
  • Product Knowledge: Develop and maintain knowledge of our products, services, and industry trends to provide accurate and complete information to customers.
  • Order Processing: Code and input customer orders, pricing information, and additional data into our computer system.
  • Inventory Management: Maintain stock levels on the sales floor and in the stockroom, and coordinate the purchase and delivery of special products.
  • Communication: Communicate effectively with customers, sales representatives, and other stakeholders to ensure customer satisfaction and resolve any issues that may arise.
Requirements
  • Education: High School Diploma
  • Experience: 1-2 years in the building material industry with extensive knowledge of product and application
  • Skills: Good interpersonal and customer relations skills, excellent oral and written communication skills, strong verbal and written communication skills, good interpersonal and influencing skills, strong customer service skills, knowledge of basic sales techniques and concepts, strong attention to detail, knowledge of business math, knowledge of company products, production processes, and product standards, knowledge of building materials, applications, related equipment, and/or construction industry, familiarity with inventory and inventory control, ability to operate computer, calculator, and cash register, proficiency in Microsoft Office Suite and an enterprise resource planning (ERP) program
Work Environment

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Subject to both typical office environment and outside locations with temperature and weather variations.
  • Must be able to lift and carry up to 25 pounds frequently and on occasion up to 80 pounds.
  • Must be able to stand and walk frequently throughout the day.

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