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Business Office Administrator

2 months ago

Forest Grove, Oregon, United States Pacific University Full time

Job Summary

Pacific University is seeking a highly skilled and detail-oriented Student Accounts Coordinator to join our Business Office team. As a key member of our team, you will be responsible for managing daily cash receipts and transactions, as well as providing exceptional customer service to students and parents.

Key Responsibilities

  • Process and reconcile cash receipts and transactions in student accounts and other accounts receivable.
  • Collect delinquent accounts through email, phone, and written correspondence.
  • Maintain accurate and up-to-date records of student accounts, including payments, refunds, and financial aid information.
  • Provide excellent customer service to students, parents, and other stakeholders, responding to inquiries and resolving issues in a timely and professional manner.
  • Collaborate with other departments to ensure seamless communication and coordination of financial services.
  • Perform other related duties as required to support the Business Office team.

Requirements

  • High school education or equivalent and one to two years of experience in collections, accounts receivable, and customer service.
  • Business or accounting courses at the college level are highly desirable.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse populations.
  • Proficiency in Microsoft Office and Excel, with experience in administrative software systems a plus.
  • Ability to multitask, prioritize tasks, and meet deadlines in a fast-paced environment.

Working Conditions

The Student Accounts Coordinator will work in a general office environment, with standard office equipment and technology. The position requires excellent communication and interpersonal skills, as well as the ability to work effectively in a team environment.