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E-Commerce Sales Specialist

2 months ago

Dover, Ohio, United States Parkway Ford Lincoln CDJR Full time
About Parkway Ford Lincoln CDJR

We are seeking an enthusiastic Internet Sales Coordinator to enhance our sales team. This position offers an hourly wage along with commission opportunities. If you possess strong customer interaction skills and a passion for sales, this role may be ideal for you.

Position Overview

The Internet Sales Coordinator will manage inquiries from potential clients via internet and phone, providing them with essential information regarding pricing, payment options, and product availability. Your primary goal will be to assess customer needs, deliver informative responses, and arrange appointments for showroom visits.

Key Responsibilities:
  • Addressing incoming phone calls and online inquiries effectively.
  • Documenting customer information and feedback accurately in our database.
  • Coordinating appointments and ensuring timely follow-ups with clients.
  • Maintaining current knowledge of our product offerings.
  • Welcoming and assisting customers in a professional manner.
  • Adhering to company policies and procedures consistently.
  • Communicating with customers to ensure their satisfaction and address any concerns.
  • Informing potential clients about current promotions and offers.
  • Assisting with various dealership tasks as needed.
Qualifications:
  • Proven experience in a sales environment.
  • Exceptional written and verbal communication skills.
  • Strong organizational abilities and a quick learning aptitude.
  • Proficiency in Microsoft Office and online tools.
  • Professional demeanor and a friendly approach.