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Bilingual Medical Front Desk Coordinator

2 months ago

Shenandoah, Texas, United States Adecco US, Inc. Full time

Job Summary:

The medical front desk position requires bilingual skills to handle a variety of responsibilities, including answering phone calls, problem-solving, greeting patients, processing patient check-in and check-out, collecting payments, completing end-of-day tasks to prepare for the next business day, and assisting back-office personnel with select duties such as equipment sterilization as necessary.

Key Responsibilities:

  • Answer phone calls and respond to patient inquiries
  • Process patient check-in and check-out, including collecting payments
  • Complete end-of-day tasks to prepare for the next business day
  • Assist back-office personnel with select duties, such as equipment sterilization
  • Provide excellent customer service to patients and colleagues

Requirements:

  • At least 1 year of experience working in a medical practice
  • EHR experience
  • Insurance verification and basic billing knowledge
  • Customer service skills
  • Computer skills
  • IVR and sales experience

Benefits:

  • PTO
  • Sick days
  • Paid holidays
  • Health and vision

About the Company:

Adecco US, Inc. is a leading provider of recruitment and workforce solutions. We are committed to providing our clients with the highest quality talent and our candidates with exceptional service.