Patient Services Coordinator
1 month ago
The US Oncology Network is seeking a highly skilled Patient Services Coordinator to support our team at Texas Oncology. This full-time position will be based at our Woodland Radiation clinic, located at 920 Medical Plaza Drive.
As a Patient Services Coordinator, you will play a critical role in ensuring the smooth operation of our clinic. Your primary responsibilities will include greeting patients and visitors, registering and scheduling appointments, and answering and directing incoming calls. You will also be responsible for providing administrative support, including filing charts and forms, and maintaining the lobby area in a neat and orderly manner.
Key Responsibilities:
- Greet patients and visitors in a prompt, courteous, and professional manner.
- Register and schedule appointments in an efficient and timely manner.
- Answer and direct incoming calls, and communicate messages in an accurate and timely manner.
- Provide administrative support, including filing charts and forms, and maintaining the lobby area.
- Adhere to confidentiality, state, federal, and HIPAA laws and guidelines with regards to patient records.
Requirements
To be successful in this role, you will need to have a high school diploma or equivalent, and some receptionist or office experience. You will also need to be proficient in computer systems and Microsoft Office, including Outlook, Word, and Excel. Additionally, you will need to be able to successfully complete required e-learning courses within 90 days of occupying the position.
Bilingual (Spanish) is preferred, but not required.
Work Environment:
This role requires frequent interaction with patients and staff, and you will need to be able to work in a fast-paced environment. You will also need to be able to lift and/or move up to 30 pounds, and require vision and hearing corrected to normal ranges.
We offer a competitive salary and benefits package, and opportunities for professional growth and development. If you are a motivated and organized individual who is passionate about delivering exceptional patient care, we encourage you to apply for this exciting opportunity.
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