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Surgery Coordinator
2 months ago
We are seeking a highly skilled and detail-oriented Surgery Coordinator to join our team at Keck Medicine of USC. The successful candidate will be responsible for coordinating and scheduling all aspects of patient surgeries for ophthalmologists in a multispecialty group practice setting.
Key Responsibilities- Pre-Surgical Coordination
- Obtain and document patient information, including insurance verification and pre-authorizations
- Request deposits from patients for clinic visits and surgeries
- Counsel and set-up payment schedules with patients, when necessary
- Scheduling and Administrative Support
- Coordinate and schedule patient surgeries, including pre-operative testing and post-operative visits
- Provide administrative support, including collecting patient payments and performing insurance verification
- Schedule follow-up appointments and/or ancillary testing
- Communication and Customer Service
- Interact with patients, doctors, and staff to provide excellent customer service
- Respond to requests and resolve patient issues in a timely manner
- Education
- High school diploma or equivalent required
- Experience
- 2 years of experience in a medical admission setting
- 2 years of experience in an ophthalmology practice setting
- Skills
- Knowledge of insurance and medical billing/authorization guidelines
- Strong insurance verification and pre-registration background
- Working knowledge of basic medical terminology and diseases, as it applies to the eye
- Experience
- 1 year of experience with an electronic medical record (EMR)
- 2 years of experience working in a medical teaching institution
- Certifications
- BLS Healthcare Provider certification from the American Heart Association
$41.99 per hour
