Insurance Claims Examiner
21 hours ago
We are seeking a highly skilled Claims Specialist - Property Field Inspection to join our team at State Farm. As a critical member of our claims process, you will play a key role in helping our customers navigate the claims process, providing exceptional service and ensuring that their needs are met.
About the CompanyState Farm is a leading insurance company that is committed to helping people, investing in our communities, and making the world a better place. We are a company that values our employees and provides a competitive Total Rewards package, including a starting salary of $59,000 - $79,230 annually, plus opportunities for bonuses, merit increases, and tuition assistance.
Responsibilities- Conduct on-site inspections and assessments of property damages for both residential and commercial claims.
- Collaborate with policyholders, insurance agents, and other involved parties to gather information and resolve claims efficiently.
- Provide exceptional customer service throughout the claims process, addressing inquiries and concerns promptly and professionally.
- Gather necessary evidence, document findings, and prepare detailed reports to support the claims handling process.
- Investigate and adjust both personal and commercial property claims with exposures up to $500,000.
- Evaluate coverage and policy terms to determine the validity of claims and ensure compliance with local regulations.
- Negotiate and settle claims within the authorized limits, considering policy provisions, industry standards, and company guidelines.
- A bachelor's degree in a related field or equivalent work experience.
- Experience as a Property Field Inspection Claim Specialist in the insurance industry, specifically in property claims.
- Strong knowledge of property insurance policies, coverage, and claim handling practices.
- Demonstrated knowledge of both residential and commercial building construction.
- Familiarity with local regulations and compliance requirements in your assigned territory.
- Excellent communication and interpersonal skills to effectively interact with clients, agents, and other stakeholders.
- Proven ability to assess damages, estimate repair costs, and negotiate settlements.
- Detail-oriented with strong organizational and analytical skills.
- Proficient in using claims management software and other relevant tools.
- Physical agility to allow for frequent lifting, carrying, and climbing a ladder.
- Ability to navigate roofs at various heights for inspection of both residential and commercial structures.
- Ability to crawl in tight spaces.
- A valid driver's license is required.
- Experience in handling complex or high-value claims, construction background, water mitigation inspection, and Xactimate, XactContents.
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