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Claims Processing Specialist

2 months ago

Memphis, Tennessee, United States Gossett Motor Cars Full time
GOSSETT MOTOR CARS

As one of the premier privately owned Automotive Dealer Groups in West Tennessee, we are expanding our franchise offerings and are in search of a skilled professional to join our dynamic team. We offer the necessary tools for success in a fast-paced environment, along with incentives and opportunities for career advancement. A positive attitude is essential to meet our objectives.

POSITION OVERVIEW

We are looking for a meticulous and organized "EXPERIENCED" Claims Processing Specialist to enhance our operations.

The Claims Processing Specialist will be tasked with liaising with manufacturers, obtaining replacement parts, and facilitating repairs for defective products. This role involves managing the return of faulty components, coordinating the delivery of replacements or credits, maintaining accurate transaction records, and ensuring all warranty requests comply with company policies and legal standards.

Benefits at Gossett Motor Cars
  • Comprehensive professional training
  • Collaborative work environment
  • Opportunities for advancement
  • Paid training programs
  • Paid time off
  • 401k with company matching
  • Health Insurance
  • Dental Coverage
  • Vision Coverage
  • Life and Disability Insurance
  • Employee vehicle purchase program
  • Wellness initiatives
  • On-site health services
Key Responsibilities
  • Processing warranty repair orders.
  • Submitting and tracking manufacturer warranty claims.
  • Handling service contract claims submissions and follow-ups.
  • Maintaining receivables schedules.
  • Organizing and filing documentation.
  • Collaborating closely with technicians, service writers, and management.
Required Qualifications
  • Prior warranty experience is MANDATORY
  • Able to thrive in a fast-paced, high-volume setting
  • Detail-oriented with strong organizational skills
  • Ability to work effectively as part of a TEAM
  • Proficient in Microsoft Office Suite
  • General accounting knowledge is preferred
  • Excellent written and verbal communication skills to ensure timely and efficient claims processing