Claims Operations Supervisor

2 weeks ago


Memphis, Tennessee, United States Sedgwick Claims Management Services Full time
Position Overview

The Claims Operations Supervisor is responsible for overseeing the performance of various teams of examiners and technical personnel within the workers' compensation sector. This role is essential in ensuring that our clients receive the highest level of service and support.

Key Responsibilities
  • Supervise multiple teams to ensure efficient claim processing and adherence to company standards.
  • Monitor and assess colleagues' workloads to optimize productivity and resource allocation.
  • Provide ongoing training and development opportunities for team members to enhance their skills and knowledge.
  • Oversee individual claim activities, ensuring compliance with technical and jurisdictional requirements.
Qualifications

The ideal candidate will possess strong leadership skills, a deep understanding of workers' compensation processes, and the ability to manage diverse teams effectively. A commitment to excellence in service delivery is paramount.



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