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Customer Service Representative

2 months ago


Wildwood, New Jersey, United States Carmen Wilson - State Farm Agent Full time
About the Role

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Relations Representative at Carmen Wilson - State Farm Agent. As a key member of our team, you will be responsible for establishing and maintaining strong relationships with our customers, identifying their needs, and providing them with tailored solutions.

Key Responsibilities
  • Customer Relationship Building: Establish and maintain strong relationships with our customers, responding to their inquiries and concerns in a timely and professional manner.
  • Needs Assessment: Conduct thorough needs assessments to identify customers' insurance needs and provide them with personalized solutions.
  • Product Development: Develop and implement strategies to market and sell insurance products to our customers, ensuring that they are aware of the benefits and features of our products.
What We Offer
  • Competitive Compensation: Earn a competitive salary plus commission/bonus, with opportunities for growth and advancement.
  • Benefits Package: Enjoy a comprehensive benefits package, including health insurance, 401(k), and paid time off.
  • Professional Development: Receive ongoing training and development opportunities to enhance your skills and knowledge.
Requirements
  • Customer Focus: Possess excellent customer service skills, with the ability to build strong relationships with customers.
  • Communication Skills: Demonstrate strong written and verbal communication skills, with the ability to effectively communicate with customers and colleagues.
  • Marketing Skills: Have a basic understanding of marketing principles and the ability to develop and implement marketing strategies.
About Our Agency

Carmen Wilson - State Farm Agent is a dynamic and growing agency that is committed to helping our customers manage the risks of everyday life, recover from the unexpected, and realize their dreams. We are a team of results-oriented individuals who are passionate about delivering exceptional customer service and building strong relationships with our customers.