Event Coordinator

ASM Global is seeking a highly organized and detail-oriented Event Coordinator to join our team at the Wildwoods Convention Center. As an Event Coordinator, you will be responsible for providing exceptional client services support in the planning, organization, and management of events within the facility.

• Supervise staff and oversee all aspects of facility operations related to events.
• Meet with client groups to plan and organize assigned meetings and/or events.
• Coordinate activities with various service contractors for assigned meetings and/or events.
• Guide clients in preparation of events by interpreting and explaining contract provisions, policies, and procedures.
• Keep clients informed about the status of deadline schedules, including floor plan submissions, meeting room set-up specifications, insurance requirements, and other relevant details.
• Prepare cost estimates and monitor final billing.
• Provide clear, concise, and timely communication of detailed requirements to operational departments.
• Assist in scheduling operational set-ups to provide equipment or service needs.
• Monitor and supervise facility set-up when necessary.
• Serve as the primary liaison between clients and facility departments.
• Monitor in-house events, maintaining close contact with clients and facility staff to ensure successful events.
• Follow up on all client requests, concerns, and problems.
• Attend appropriate planning, organization, and other event and facility meetings in support of facility operations.

• Excellent organizational, planning, and interpersonal skills.
• Good written and verbal skills.
• Ability to prioritize multiple projects.
• Demonstrate problem-solving and communication skills.
• Professional presentation, appearance, and work ethic.
• Familiarity with the principles and techniques of supervision, training, budget preparation, and purchasing.
• Maintain an effective working relationship with clients, employees, exhibitors, patrons, and others encountered in the course of employment.
• Follow oral and written instructions and communicate effectively with others in both oral and written form.
• Organize and prioritize work to meet deadlines.
• Work effectively under pressure and/or stringent schedules and produce accurate results.
• Operate a personal computer using Microsoft Windows, Microsoft Office, and other standard office equipment.
• Remain flexible and adjust to situations as they occur.

• Bachelor's degree (B.A.) from a four-year college or university.
• 1 to 2 years related experience and/or training.
• Or equivalent combination of education and experience.
• Working knowledge of the principles of facility management, services, and equipment for a similar facility.

Directly supervise the Event Services staff. Carry out supervisory responsibilities in accordance with ASM policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding; disciplining employees in conjunction with Human Resources; addressing complaints and resolving problems.

• Ability to work flexible hours, including daytime, evening, weekends, and holidays, as needed.
• Must have a professional attitude and appearance.

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to move around the facility; to stand for long hours during events; talk and hear. This position may require work inside or outside of the building, as needed by events.