Customer Service Ambassador

4 weeks ago


Wildwood, New Jersey, United States ASM Global Full time

Job Summary

ASM Global, a leading provider of public assembly facilities, is seeking a skilled Concierge to join our team at ASM/Wildwoods Convention Center. This role is responsible for delivering exceptional customer service, ensuring a safe and secure environment, and providing support to our guests and staff.

Key Responsibilities

  • Provide warm and welcoming greetings to guests, ensuring a positive first impression.
  • Patrol assigned areas of the property, monitoring for any potential hazards or security concerns.
  • Collaborate with Public Safety to ensure the safety and well-being of individuals on premises.
  • Utilize various communication equipment, including radios, telephones, and cameras, to stay informed and respond to situations.
  • Interact with guests, management, and staff, providing assistance and resolving issues in a professional and courteous manner.

Requirements
  • High school diploma or equivalent preferred.
  • Customer service background or equivalent work experience.
  • Good communication, leadership, and organizational skills.
  • Ability to work under limited supervision and maintain a professional appearance and attitude.
  • Computer skills and ability to work flexible hours, including evenings, weekends, and holidays.

About ASM Global
ASM Global is an Equal Opportunity/Affirmative Action employer, committed to diversity and inclusion. We encourage women, minorities, individuals with disabilities, and protected veterans to apply. Apply online at asmglobal.wd1.myworkdayjobs.com.

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