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Senior Catering Sales Executive

2 months ago

Dallas, Texas, United States Marriott Full time

Job Summary

We are seeking a highly skilled and experienced Sales and Marketing Executive to join our team at Marriott Hotels. As a Sales and Marketing Executive, you will be responsible for handling complex social and local corporate catering opportunities, providing day-to-day supervision to catering sales associates, and achieving catering revenue goals by actively up-selling each business opportunity to maximize revenue.

Key Responsibilities

  • Manage the sales efforts for the property, including local corporate and social catering.
  • Respond to incoming catering opportunities for the property.
  • Identify, qualify, and solicit new catering business to achieve personal and property revenue goals.
  • Solicit affiliate business associated with citywide events from approved affiliate lists.
  • Understand the overall market, including competitors' strengths and weaknesses, economic trends, supply and demand, and know how to sell against them.
  • Closes the best opportunities for the property based on market conditions and property needs.
  • Uses negotiating skills and creative selling abilities to close on business and negotiate contracts.
  • Works with the management team to create and implement a catering sales plan addressing revenue, customers, and market.
  • Designs, develops, and sells creative catered events.
  • Maximizes revenue by up-selling packages and creative food and beverage.
  • Develops and manages catering sales revenue and operation budgets, and provides forecasting reports.
  • Develops menus that drive sales.
  • Assists with selling, implementation, and follow-through of catering promotions.
  • Executes and supports Marriott's Customer Service Standards and hotel's Brand Standards.
  • Executes and supports the operational aspects of business booked, including generating proposals, writing contracts, and customer correspondence.
  • Participates in and practices daily service basics of the brand.
  • Establishes that the property implements a seamless turnover from sales to operations and back to sales while consistently delivering high-level service.
  • Monitors the effective resolution of guest issues that arise as a result of the sales process by creating mechanisms to channel issues to property leadership and/or other appropriate stakeholders.
  • Maintains successful performance by increasing revenues, controlling expenses, and providing a return on investment for the owner and Marriott International.

Requirements

  • High school diploma or GED; 2 years of experience in sales and marketing, guest services, front desk, or related professional.
  • OR 2-year degree from an accredited university in Business Administration, Marketing, Hotel and Restaurant Management, or related major; no work experience required.
  • Preferred: 2 years of catering sales experience.

Benefits

Marriott International offers a competitive compensation package, including a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discount, accrued paid time off (including sick leave where applicable), life insurance, group disability insurance, travel discounts, adoption assistance, paid parental leave, health savings account (except for positions based out of or performed in Hawaii), flexible spending accounts, tuition assistance, pre-tax commuter benefits, and other life and work wellness benefits.

About Marriott

Marriott International is an equal opportunity employer. We believe in hiring a diverse workforce and sustaining an inclusive, people-first culture. We are committed to non-discrimination on any protected basis, such as disability and veteran status, or any other basis covered under applicable law.