Executive Director of Operations

4 weeks ago


Dallas, Texas, United States Wolfgang Puck Catering Full time

Job Title: Executive Director of Operations

Job Summary:

Wolfgang Puck Catering is seeking a seasoned Executive Director of Operations to lead our teams across key markets, including Philadelphia, Atlanta, Dallas, Houston, and Chicago. Reporting to the President, this role is central to driving operational excellence and fostering a culture of inclusivity, innovation, and teamwork across multiple cities.

Key Responsibilities:

  • Lead and empower a diverse team of operational leaders across five cities, ensuring alignment with Wolfgang Puck's values of innovation, quality, and inclusivity.
  • Develop and implement strategies that enhance operations, focusing on seamless service, client satisfaction, and the continued evolution of our culinary offerings.
  • Build meaningful relationships with clients and stakeholders, ensuring that we meet their needs while upholding the highest standards of service and collaboration.
  • Champion innovation by introducing new ideas and processes that enhance efficiency, drive growth, and elevate the guest experience.
  • Foster a positive and supportive culture, where teams are encouraged to collaborate, grow, and share ideas in pursuit of operational excellence.
  • Manage financial performance through effective budget oversight, cost control, and identifying opportunities for operational improvement across all markets.

Qualifications:

  • 15+ years of progressive leadership experience in food service management, including 5+ years overseeing multi-unit operations with portfolios of $25M+.
  • Proven success in managing high-volume operations across multiple locations, with a focus on diversity, inclusion, and team development.
  • Strong background in client relations, financial management, and operational strategy.
  • Ability to thrive in a fast-paced, dynamic environment, with a focus on innovation, service excellence, and team collaboration.
  • Willingness to travel up to 75% to engage with teams and clients across the five markets.

Benefits:

  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)

Wolfgang Puck Catering is an equal opportunity employer.



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