Client Success Manager

1 week ago


West Palm Beach, Florida, United States Digital Resource Full time
Become a vital part of our team as a Client Success Manager

Digital Resource is on the lookout for a talented Client Success Manager to join our enthusiastic Account Management team. In this role, you will be instrumental in driving the success of our clients' digital marketing and social media initiatives.

Key Responsibilities:

  • Collaborate in crafting exceptional digital marketing and social media strategies for a diverse range of clients.
  • Oversee multiple client projects to ensure they are delivered on time and to a high standard.
  • Effectively communicate project specifics to align with client expectations.
  • Demonstrate creativity in fulfilling client demands and nurturing client relationships.
  • Establish and maintain strong connections with clients, vendors, and internal teams.

Qualifications:

  • 2-3 years of experience in a Marketing Agency setting.
  • Outstanding organizational and time management abilities.
  • Positive demeanor and strong interpersonal skills.
  • Experience in customer service.
  • Understanding of digital project management.
  • Familiarity with emerging web technologies, project delivery, digital analytics, and more.
  • Capability to manage multiple projects concurrently.
  • Strong communication skills.

If you are enthusiastic about digital marketing and wish to contribute to a growing team, we encourage you to connect with us.

Benefits:

  • Flexible Hybrid Schedule
  • Comprehensive Health and Dental Coverage
  • 401k Matching Program
  • Generous Paid Time Off
  • Unlimited Time Off Policy
  • Employee Referral Bonus Program
  • Monthly Team Celebrations
  • Team Building Activities
  • Professional Development Opportunities
  • Dynamic Work Environment
  • Culture of Open Communication
  • Complimentary Snacks
  • Free Parking Options


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