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Customer Service Representative
2 months ago
We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fifth Third Bank. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.
Key Responsibilities- Customer Experience: Deepen relationships with customers, provide follow-up on customer questions, and find solutions to address issues.
- Operations: Perform daily office responsibilities, maintain a balancing record, and handle consumer and business customer problems with professionalism.
- Referrals: Identify customer needs and refer customers to Bankers and business partners for a consultative conversation.
- Education: High school diploma/GED.
- Skills: Excellent communication and interpersonal skills, ability to work collaboratively in different financial centers, and flexibility in scheduling.
- Experience: Previous customer service or banking experience preferred.
Fifth Third Bank offers a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
