Customer Service Representative
2 days ago
The Customer Service Representative will play a vital role in promoting GFL's solid waste services to businesses and industrial establishments. This position requires excellent communication skills, both written and verbal, to provide top-notch customer service and support.
Key Responsibilities:- Provide exceptional customer service and professionalism to all customers via phone, email, or in-person.
- Communicate effectively with on-the-road employees to provide instructions and assistance.
- Answer incoming and make outgoing customer calls to resolve questions and concerns.
- Monitor, resolve, and document customer complaints and concerns.
- Track customer information and concerns, and enter data into the database.
- Research and complete customer refunds and submit for approval.
- Maintain new account files and ensure timely and accurate information regarding customer concerns.
- Generate call-in work orders for drivers and process customer payments via internet or phone.
- Enter new subscription residential accounts into the system and run credit checks on new customers.
- Complete verification forms, service agreements, and pricing matrices for commercial accounts.
- Key all new/cancelled accounts into the Tower system and verify in the system.
- Scan all contracts into the system and maintain records of them.
- Assist in completing the Affirmative Action log for all applicants.
- Ensure the customer service area is neat and orderly and provide a positive greeting to all visitors.
- Conform to all applicable federal, state, and local laws, regulations, and company policies.
- High School Diploma or GED.
- One to Two years of customer service call center experience.
- Ability to implement solutions to general and specific customer concerns.
- Ability to work in a fast-paced environment, meet time deadlines, and perform under pressure.
- Possess good organizational skills and record-keeping skills.
- Possess the ability to speak and communicate effectively with customers and employees both verbally and in writing.
- Proficient in Microsoft Outlook, Microsoft Word, and Excel.
- Good problem-solving ability.
- Excellent data entry skills.
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Customer Service Representative
4 weeks ago
Traverse City, Michigan, United States Sherwin-Williams Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Sherwin-Williams. As a Customer Service Representative, you will be responsible for providing exceptional customer service, answering customer inquiries, and resolving any issues that may arise.Key ResponsibilitiesProvide excellent customer service, ensuring...
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Customer Service Representative
1 month ago
Traverse City, Michigan, United States The Sherwin-Williams Company Full time{"title": "Customer Service Representative", "content": "Customer Service RepresentativeAt The Sherwin-Williams Company, we are seeking a highly skilled Customer Service Representative to join our team. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our wholesale and retail customers, ensuring...
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Customer Service Representative
3 weeks ago
Traverse City, Michigan, United States Team Bob's Heating, Cooling, Plumbing Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key Responsibilities:Respond to...
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Customer Service Representative
3 weeks ago
Traverse City, Michigan, United States Team Bob's Heating, Cooling, Plumbing Full timeJob Title: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our service team, you will be responsible for providing exceptional customer service, resolving customer complaints, and ensuring customer satisfaction.Key...
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Customer Service Representative
2 days ago
Traverse City, Michigan, United States Sportsman's Warehouse Full timeCashier/Customer Service Representative Job DescriptionWe are seeking a highly motivated and customer-focused Cashier/Customer Service Representative to join our team at Sportsman's Warehouse.Key Responsibilities:Provide exceptional customer service by greeting customers, answering questions, and resolving issues in a timely and professional manner.Process...
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Customer Service Representative
2 weeks ago
Traverse City, Michigan, United States Grand Traverse Container Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Grand Traverse Container. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProcess and distribute customer...
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Customer Service Representative
4 weeks ago
Traverse City, Michigan, United States Walman Full time{"Job Title": "Customer Service Representative", "Job Summary": "We are seeking a Customer Service Representative to join our team at Walman Optical Company in Traverse City, MI. This is an excellent opportunity to work in a fast-paced optical lab environment.", "Responsibilities": ["Answering customer phone inquiries", "Entering orders", "Eyewear frame...
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Customer Service Representative
1 month ago
Traverse City, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
3 weeks ago
Traverse City, Michigan, United States BORIDE Engineered Abrasives Full timeJob Title: Customer Service RepresentativeBORIDE Engineered Abrasives is a world-class manufacturer of abrasives products in Traverse City, Michigan. We are seeking a highly skilled Customer Service Representative to join our team.Key Responsibilities:Respond to customer inquiries via phone, email, and other communication channels.Address customer complaints...
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Customer Service Representative
6 days ago
Traverse City, Michigan, United States Oilgear Full timeJob Title: Customer Service RepresentativeWe are seeking a dedicated and customer-focused individual to join our team as a Customer Service Representative. This role requires strong communication skills, a positive attitude, and a passion for delivering exceptional service to our internal and external customers.Key Responsibilities:Respond to customer...
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Customer Service Representative
1 month ago
Traverse City, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
2 days ago
Traverse City, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
2 weeks ago
Traverse City, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
3 weeks ago
Traverse City, Michigan, United States Traverse City MI Full timeJob SummaryWe are seeking a highly skilled and detail-oriented Customer Service Representative to join our team at Traverse City MI. As a key member of our department, you will provide exceptional customer service, handle billing and accounting tasks, and maintain accurate records.Key ResponsibilitiesProvide top-notch customer service via phone, email, and...
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Customer Service Representative
3 weeks ago
Traverse City, Michigan, United States Fifth Third Full timeJob SummaryWe are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Fifth Third Bank. As a key member of our financial center, you will be responsible for providing exceptional customer service, building relationships, and driving sales growth.Key ResponsibilitiesCustomer Experience: Deepen relationships with...
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Customer Service Representative
3 hours ago
Traverse City, Michigan, United States The Sherwin-Williams Company Full timeJob SummaryThe Sherwin-Williams Company is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.Key ResponsibilitiesProvide...
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Customer Service Representative
4 weeks ago
Traverse City, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
3 weeks ago
Traverse City, Michigan, United States BORIDE Engineered Abrasives Full timeJob SummaryBORIDE Engineered Abrasives is seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, resolving issues promptly, and building strong relationships to drive business...
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Customer Service Representative
2 days ago
Traverse City, Michigan, United States Sherwin-Williams Full timeAbout the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. As a key member of our sales team, you will be responsible for providing exceptional customer service, building strong relationships with our customers, and driving sales growth.Key ResponsibilitiesProvide excellent customer...
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Customer Service Representative
2 weeks ago
Traverse City, Michigan, United States GRAND TRAVERSE CONTAINER, INC. Full timeJob SummaryWe are seeking a highly skilled Customer Service Representative to join our team at Grand Traverse Container, Inc. As a key member of our customer-facing team, you will be responsible for providing exceptional service to our customers, ensuring their needs are met, and exceeding their expectations.Key ResponsibilitiesProcess and distribute...