Customer Service Representative

2 days ago


Traverse City, Michigan, United States The Sherwin-Williams Company Full time
Customer Service Specialist

We are seeking a highly skilled Customer Service Specialist to join our team at The Sherwin-Williams Company. As a Customer Service Specialist, you will be responsible for providing exceptional customer service to our wholesale and retail customers, answering their questions about our products, and recommending the right solutions.

Key Responsibilities:
  • Work closely with customers to determine their needs and provide personalized solutions
  • Answer customer questions about our products and services
  • Process sales transactions accurately and consistently
  • Meet sales goals and maintain a high level of customer satisfaction
  • Stay up-to-date with product features and maintain the high quality and visual standards of our products and store
Requirements:
  • Must be at least 18 years old
  • Must be legally authorized to work in the country of employment
  • Must be able to read, write, comprehend, and communicate in English and Spanish
  • Must be able to tint paint consistent with customer color requests
  • Must be able to lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion
Preferred Qualifications:
  • Valid, unrestricted driver's license
  • High school diploma or GED
  • At least one year of experience working in a delivery, retail, or customer service position
  • Previous work experience selling paint and paint-related products

The Sherwin-Williams Company is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to providing a work environment that is free from discrimination and harassment. If you are a qualified candidate, please submit your application for consideration.



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