Customer Service Representative

3 hours ago


Traverse City, Michigan, United States The Sherwin-Williams Company Full time
Job Summary

The Sherwin-Williams Company is seeking a highly motivated and customer-focused Customer Service Representative to join our team. As a key member of our retail sales team, you will be responsible for providing exceptional customer service, building strong relationships with customers, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner
  • Build strong relationships with customers, understanding their needs and preferences to provide personalized recommendations
  • Drive sales growth by promoting Sherwin-Williams products and services, and identifying opportunities to increase sales
  • Maintain a high level of product knowledge, staying up-to-date on new products and services
  • Work collaboratively with colleagues to achieve sales goals and support the success of the store
Requirements
  • High school diploma or equivalent required
  • 1+ year of experience in a customer-facing role, preferably in retail or sales
  • Ability to work a flexible schedule, including evenings and weekends
  • Strong communication and interpersonal skills
  • Ability to lift up to 50 pounds and stand for long periods


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